Privacy
Last updated 12 November 2026
Songs are personal, so we keep what you tell us to the minimum and use it only to make and deliver your song.
What we collect
- Your answers: who the song is for, their name, the occasion, your memories, the style and who it's from.
- Your email, if you give it to us: for your order, to make more free previews, and to answer you when you write to us.
- Order details from the payment page (name, email, amount, payment status). We never see or store your card number.
- Basic, anonymous usage data (pages viewed, steps completed) and, when you arrive from an ad, the ad platform's cookies so we can measure whether our ads work.
How we use it
- To write, compose, check and deliver your song and its gift page.
- To answer your messages and help with your order. When we email you about your songs (your gift link, or up to two short reminders if you made a preview but didn't buy), every email has an unsubscribe link.
- We never use your answers to train AI models, never sell your data and never publish your song.
Who processes it for us
Our hosting and database (Base44), our payment provider (Wix Payments), the AI services that write the lyrics, make the cover art and check the vocals (Anthropic and OpenAI), and the AI music service that composes and sings the song. They process your answers only to provide their service to us.
How long we keep it
- Answers and previews you don't buy: deleted after 30 days.
- Songs you buy: we keep the song, its lyrics and the gift page so your link keeps working, and delete the questionnaire answers after 30 days.
- Want everything deleted sooner? Write to us and we'll do it within 7 days.
Children
Kindly Sung is for adults buying a gift. Songs may be about children (a grandchild, for example), but we don't knowingly collect information from children.
Contact
Questions or requests: write to us or email kindlysung@agentmail.to. Kindly Sung, 1209 Orange St, Wilmington, DE 19801, USA.